Call management system call center Posted On 2022-07-11 01:08:18 | By Sansoftwares |
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A Call management system call center or call management software (CMS) lets businesses manage their inbound and outbound calling by routing calls based on predefined parameters. Companies can use features like IVR and call queues to determine how calls are routed, transferred, and managed. https://sansoftwares.com/ |